What is The Entropic Isle?
The Entropic Isle is a tabletop roleplaying game book that uses the Cypher System. It changes some rules in the system, but if you know how to play Cypher you will have no problem playing this game!
Last updated: July 19, 2024 11:19
When will shipping be charged?
Shipping will be charged closer to the book’s actual completion and delivery, which should hopefully be in late December/early January ‘25.
Last updated: July 19, 2024 11:20
If I'm having any trouble with my order, how do I contact you?
If you are have any difficulties at all, feel free to reach out to us at [email protected].
Last updated: August 23, 2024 17:05
Shipping information and charges?
Shipping information and fees will be collected closer to actual fulfillment of physical books. Expect a second survey some time later that will ask for this information if you ordered a physical book.
We are hoping to be able to ship books around January 2025.
Last updated: August 23, 2024 17:07
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.